PhoneCasing Türkiye Orders: Shipping, Customs and Returns
For orders to Türkiye, standard shipping is currently free. Most orders are processed within 2–5 business days after payment is confirmed. This is preparation time, not a promise of delivery within 2–5 days. Check the available shipping method, estimated delivery time and any stated charges at checkout.
Information checked: September 3, 2026. This page explains our current shipping and return policies for customers ordering to Türkiye.
Shipping cost and order timing
- Processing: most orders take 2–5 business days after payment confirmation. Holidays, launches and busy periods may take longer.
- Standard shipping: free for orders shipped to Türkiye under our current policy.
- Delivery: the estimate shown at checkout is separate from processing time. Customs, carrier delays and weather can affect arrival.
- Tracking: shipping confirmation includes tracking information when available.
Customs, duties and other import charges
Free shipping does not mean that import taxes or customs charges are included. For international orders, customs fees, duties, taxes and import charges may be the customer's responsibility unless checkout states otherwise. Before placing an order, consult the Turkish Ministry of Trade's current postal and express-shipping guidance and check any carrier requirements. We do not give a fixed tax estimate or promise duty-free import on this page.
Confirm the model and pattern
Check your exact iPhone model, including Pro, Plus or Pro Max, and the selected pattern image before paying. Make sure your shipping address is complete and available at checkout. If your destination cannot be selected, contact us before ordering.
Requesting a return
- Email phonecasing.us@gmail.com within 30 days of delivery with your order number and a brief reason.
- For damaged, defective or incorrect items, contact us within 7 days of delivery and include clear photos.
- Wait for authorization and the applicable return instructions before shipping anything back.
Under our policy, a return item must be unused, in the condition received, and in its original packaging when possible. Used items, damage caused after delivery or returns sent without approval may not qualify. Gift cards, if offered, are non-returnable.
Return shipping and refunds
Customers are responsible for return shipping unless the item is defective, damaged on arrival or incorrect because of our error. Original shipping charges, if any, are generally not refundable except where required by law or when the return is due to our error. Contact support for the applicable return address and instructions; we do not promise a local return address in Türkiye.
We inspect returned items and notify you whether a refund is approved. Approved refunds go to the original payment method; please allow up to 10 business days after approval, and your payment provider may require additional time. For an exchange, contact us first and place a new order after the return is approved.
Who operates PhoneCasing?
PhoneCasing is operated by team go. The registered business and production address is 4118 Valley Blvd, Walnut, California 91789, United States. For shipping or return questions, email phonecasing.us@gmail.com or call +1 (323) 943-4514.
Read the full Shipping Policy and Return and Refund Policy. This guide summarizes those policies and does not limit applicable statutory rights.