Shipping policy

Shipping Policy

Order processing

Most orders are processed within 2-5 business days after payment is confirmed. Processing times may be longer during holidays, product launches, or high-volume periods.

Shipping destinations

We currently ship to the regions available at checkout. If your country or region is not available at checkout, we are not able to ship there at this time.

Shipping rates and delivery estimates

Shipping rates and estimated delivery times are shown at checkout before you place your order. Delivery estimates are provided by the carrier and may vary because of weather, customs, carrier delays, or other factors outside our control.

Tracking

When your order ships, you will receive a shipping confirmation email with tracking information when available.

Incorrect shipping information

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost, delayed, or damaged packages

If your package is delayed, lost, or arrives damaged, contact us at phonecasing.us@gmail.com with your order number. We will help review the issue and work with the carrier when appropriate.

Customs, duties, and taxes

For international orders, customs fees, duties, taxes, and import charges may be the responsibility of the customer unless otherwise stated at checkout.

Contact

For shipping questions, contact us at phonecasing.us@gmail.com.